Website Downtime on Sat, March 21st, 2009

Greetings!

Our website will have some downtime on Saturday, March 21st, 2009. We’re moving RabbitStats to a new host and will need some time when the website is inaccessible while this change takes place.

No changes will be needed to in-world collectors, they will find the new server on their own. We will do our best to make sure that there are no in-world interruptions while this is happening and that no data will be lost. (You just won’t be able get to our website!)

Why are we doing this? We haven’t hit the limits of what our current hardware can handle, but we’re being proactive and getting ready for the future. A little planned downtime now is better than a lot of unplanned downtime in the future.

We’ll post on the blog as we work. This will be a fairly large undertaking… the downtime is expected to be a few hours, but there’s no way to know for sure until we actually start migrating.

Thanks for using RabbitStats!

[UPDATED] Unplanned Downtime on March 5th, 2008

[UPDATE] Our ISP has canceled the power outage. We will be rebooting our server to update some software, but the downtime will only last a few minutes.

Thank you!

Our Internet Service Provider has notified us that they will be performing unplanned mandatory emergency maintenance on the power that services the facility our server is in this evening around 9:00PM PST (Second Life time) tonight, March 5th, 2008.

To avoid any data loss, we will power down our server at 8:30PM PST. Our ISP will automatically power the server back up when the power outage is complete.

If the outage lasts longer than our ISP is predicting your collectors will notify you that they are able to uncommunicate with the server. There is no need for you to take any action on your part – your collectors will automatically recover once the server has returned.

We apologize for the inconvenience.